Devra Party is a family-owned and operated business located in Philadelphia, Pennsylvania. We make honeycomb tissue paper balls, bells, party fans, fruits, garlands, snowflakes, and many specialty shapes.
All of our products are made in the USA from US-made raw materials. We take pride in our products and every single decoration is checked before it leaves our factory. Have a question? You'll find answers below, and you can also contact us.
Website Security
Is the Devra Party website secure?
At Devra Party, we meet and surpass all industry standards for a secure site. All credit card information is encrypted, and we do not share financial or personal information. We will never sell your contact information to a third party.
Not comfortable buying online?
Please feel free to contact us by email with your order details. We accept all major credit cards, PayPal, and money orders. Note that email orders take additional time to process.
Email: sales@devra-party.com
Phone: 1-718-522-7421
Hours: 10am - 2pm (EST) Monday - Thursday
Address: Devra Party Corp, 4343 G Street, Philadelphia, PA 19124
Ordering Questions
Can I mix and match items?
Devra Party is a manufacturer and we sell wholesale by the dozen. Our products are priced accordingly and we are unable to sell partial packs. Our products are also available in retail quantities on Amazon, eBay, and Walmart.
What payment methods do you accept?
We accept most major credit cards, PayPal, and money orders. We also accept bank transfers for large orders.
How do I know my purchase has been confirmed?
After your order is submitted, you will see a verification screen with your order number and receive an email confirmation. If you do not receive confirmation, please contact us.
Tax Questions
Sales Tax
Devra Party charges PA sales tax for non-exempt customers. If you are a PA customer and are tax exempt (reseller, etc.), please email us your tax exempt form.
Are international orders taxed?
Devra Party does not collect tax or duties (VAT, customs, etc.) on behalf of foreign governments. Your international order may be subject to customs, duties, and taxes. International orders are not subject to US sales tax.
Shipping Questions
How much do you charge for shipping?
Shipping depends on items and distance from Philadelphia, PA. Use the "estimate shipping" button in your cart to view options.
When will my order ship?
Most orders ship within 2-3 days. Some decorations are made to order. Use the "event date" and comments section to let us know about deadlines. We ship Monday-Thursday.
Do you ship worldwide?
Yes! We ship internationally using USPS and FedEx. Contact us for air or ocean freight for large orders.
How can I track my order?
We will email you a tracking number as soon as your order ships. Signature confirmation is available at no additional charge.
Wholesale & Reseller Questions
Do you offer volume discounts?
All items are sold wholesale. We offer an additional discount for orders above $1,000 of 1% per $1,000, up to 5% (excluding shipping). This discount is automatically applied at checkout.
Is there a minimum order requirement?
We do not have a minimum order requirement.
How do I register as a reseller?
Create an account to receive a link to our wholesale application form. You will be notified if your account is approved within 1-2 business days.
Manufacturing Questions
Do you import your products?
We manufacture all products in Philadelphia, Pennsylvania, using US-made raw materials. We're proud to be part of American industry and create local jobs.
What is "individual packaging" vs "bulk packaging"?
Default is bulk packaging (dozen bound and shrink-wrapped). Individual packaging (each piece in a clear poly bag) is available for a nominal fee and is recommended for resellers. Custom packaging is also available.
Can't find what you need?
Email us your request! We produce custom decorations and custom colors. We're constantly adding new options to our website.
Troubleshooting
Something is wrong with my order
Customer service is our top priority! Email us at devra@devra-party.com. If your order arrived damaged or missing items, please let us know within five business days.
What is your return policy?
We are unable to accept discretionary returns of wholesale or custom purchases. If you received the wrong item or a defective product, please contact us within 7 days to initiate a return and refund.
What if I don't like the color or size?
Colors may appear different on various monitors. If you require an exact shade, please contact us prior to ordering.
Is there anything else I should know?
We love happy customers! We check every single decoration before it leaves our factory to ensure that it is absolutely perfect.
Note: Tissue paper is not waterproof! Some colors may bleed when wet, so indoor use is recommended.