Shipping & Returns

*Shipping & Returns:*

Shipping:

We ship domestically and internationally with UPS or USPS (post office). Most of our items are in stock and will ship within 2 business day. Out of stock items and custom orders may take up to 10 days to ship. Please be sure to let us know if you need your order by a certain date as there may be delays in shipping due to item availability or holiday schedules. We take pride in servicing your order and do not hesitate to bring your details and concerns to our attention. It may be necessary to ship large orders via freight.

Please note that USPS time frames are only estimates and not guaranteed, including Express International. For guaranteed international shipments, use UPS Worldwide Express or UPS Worldwide Saver.

International customers, please note that shipping charges do not include any applicable duties, taxes, or associated fees. Import fees vary from country to country.

Returns:

Returns are only on unused items in original received condition.

Before returning an order, please contact us. We aim to satisfy and will see what we can do for you. All returns must have prior approval from our customer service department. Returns that do not have prior approval will not be accepted.

We will issue a full item refund for returns due to defective merchandise or fulfillment errors.

Returns for any other reason may be subject up to a 20% restocking fee and shipping fees are not refundable.

Special and custom orders are usually not returnable.

No returns after 30 Days.

We appreciate your business and want to make sure you are happy.

Back
Copyright © 2012 Devra Party Corp. Powered by Zen Cart
Payment Methods     Acceptance Mark